This made me laugh...

[Spiffy McMoron]

I had to phone into a financial company today regarding some old papers from a former place of employment. These I had completely forgotten about, and I'd only found them after an intense purging and organization of papers and documents in my room. (I'd found receipts from 2004, invoices from a car I no longer own, and a piece of mail belonging to an ex-girlfriend sent in 2006. How the fuck did I get my hands on that?!?)

CSR: May I please start with your access ID and password?
Me: I don't have one.
CSR: OK, can I get your name, beneficiaries, and date of birth?
Me: It's Spiffy McMoron, Mom and Dad, and October 5.
*taps info into computer*
CSR: OK, I'll need to ask you some security questions. What is your date of birth?
Me: ...um...October 5...
CSR: And I totally just asked you that...
*Mutual laughter and amusement*

[Evil Queen]

Nice to hear there are CSRs with a sense of humour!

[Boozy]

(I'd found receipts from 2004, invoices from a car I no longer own, and a piece of mail belonging to an ex-girlfriend sent in 2006. How the fuck did I get my hands on that?!?)

Did you also find a fishing lure, a piece of Freedent, and a key to a Volkswagon Scirroco?

(Somebody please tell me that one isn't too obscure.)

[Evil Queen]

Did you also find a fishing lure, a piece of Freedent, and a key to a Volkswagon Scirroco?

(Somebody please tell me that one isn't too obscure.)

Family guy. You forgot to mention the nasty licorice rope.

[technical.angel]

CSR: OK, I'll need to ask you some security questions. What is your date of birth?
Me: ...um...October 5...
CSR: And I totally just asked you that...
*Mutual laughter and amusement*

I've done that soo often. Sigh.

[lordlundar]

Gotta love running on autopilot.

[Apathy]

Did you also find a fishing lure, a piece of Freedent, and a key to a Volkswagon Scirroco?

(Somebody please tell me that one isn't too obscure.)

They don't even make that car anymore. They don't even make it!

[tigerlily0]

Me: ...um...October 5...

Hey! Your birthday is my birthday too.

Happy birthday to us, happy birthday to us... (a little early)

[smileyeagle1021]

Gotta love running on autopilot.

oh I've done worse, I've before done this
me- Would you like me to set up that reservation for you?
caller- yes
me- ok and was there anything else I can assist with?
caller- no, but I would like the reservation...
me- oh you wanted to reserve the room... wow I'm just on autopilot right now and the last 5 people who called were just shopping around... hopefully I'll still remember how to set one of these up
caller (if they have a sense of humor)- *laughs* don't worry we all have those days where it gets so repetitive you're brain just shuts down.
me- oh just be grateful I remembered which brand you were calling and didn't autopilot the wrong brand's sales spiel. (yes, I have done that before, I've sold the Sleep Advantage amenities for a brand that has the Stay Smart amenities and visa versa).

[JoitheArtist]

Done the same thing more times than I care to count. Usually, if I laughed about it, the customer would, too.

The best autopilot moment I had was when I answered the phone with "Good morning, Acme Shoe Company," and realized that I had not worked at said shoe company in 6 months!! I quickly corrected myself, and the customer collapsed in a fit of the giggles.

(no, the job I was at had NOTHING to do with shoes. At all. )

[Aramika]

Once, when I was called my mom at work, she answered, "Acme Supply Company, this is Jane Doe speaking, how may I help you?" My response was, "Uh, mom? You haven't worked there in 10 years, you work at Emca Store."

Fortunately, that was the only time she ever did that.